Capgemini Contact Support Group Recruitment 2025

Capgemini Contact Support Group Recruitment 2025: Capgemini Company started hiring fresher for the role of Contact Support Group (CSG).Its a off campus drive 2025 and all 3-year diploma or graduation are eligible for this job hiring. Company is hiring through superset platform. So if you are looking for any latest bulk hiring company then this is a right opportunity for you.

Interested Candidates for Capgemini Company can go through this Job post to know further details about Capgemini Contact Support Group Recruitment 2025. The Selection Recruitment process, Exam Pattern, Test Pattern, Syllabus, Interview Experience Questions, Salary, Exam Date details & Capgemini careers Page Link and application details are given below.

About Capgemini Company:

Capgemini is a global consulting and technology services company headquartered in Paris, France. It was founded in 1967 by Serge Kampf and is one of the world’s largest consulting, outsourcing, and professional services companies.Capgemini provides a wide range of services, including consulting, technology, professional, and outsourcing services. These services encompass various industries such as technology, banking, insurance, manufacturing, telecommunications, and more.

Capgemini operates in over 50 countries, with a strong presence in Europe, North America, Asia-Pacific, and Latin America. It has delivery centers and offices across the globe to serve its clients efficiently.apgemini partners with leading technology companies such as Microsoft, IBM, SAP, Oracle, and others to deliver innovative solutions to its clients. These partnerships enable Capgemini to leverage the latest technologies and stay at the forefront of digital transformation.

Capgemini Contact Support Group Recruitment 2025 Details:

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Eligibility Criteria of Capgemini Off Campus drive Contact Support Group (CSG) :

• Passing Out Batch:– 2025
• Degree Required:– Any 3-year diploma or graduation
• Branch Required:–  All Branch Eligible
• Percentage Criteria:– No
• Age Limit:– No

Please Note – 

• Only shortlisted candidates will be invited for the assessment / selection process
• Selection process will be done in virtual mode
• Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

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Job Description of Capgemini Contact Support Group (CSG):

• Provide best-in-class customer service/problem resolution and technical troubleshooting to customer queries over the voice-based phone service and other contact channels and should be willing to multi-task across different channels of support
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
• Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
• Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
• Clarify customer requirements: Probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

Skills Required for Capgemini off campus drive 2025:

• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Willing to work in a 24/7 environment
• Should be open to sign Service Level Agreement and KPIs
• Candidates must be open to relocate to any location and work in night shifts

How to Apply for Capgemini Contact Support Group Recruitment 2025?

Interested candidates can apply through the official Capgemini Careers page using the link below.

Watch the detailed YouTube video covering Capgemini vacancies, eligibility criteria, job roles, selection process, and application procedure

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