Infosys BPM Limited is offering an opportunity for experienced professionals for the position of Senior Associate Consultant in Bangalore, Karnataka. The role is part of the BPO Service Line and focuses on Finance & Accounting transformation, process consulting, and the use of AI, GenAI, RPA, and Agentic AI to improve finance operations.
Infosys Hiring | BPM Senior Associate Consultant : This opportunity is particularly relevant for professionals with experience in R2R (Record to Report) and O2C (Order to Cash) processes who have an interest in finance digital transformation and intelligent automation.
Infosys Hiring | BPM Senior Associate Consultant – Job Overview
| Job Details | Information |
|---|---|
| Company | Infosys BPM Limited |
| Job Role | Senior Associate Consultant |
| Location | Bangalore, Karnataka |
| Experience Mentioned | 3–6 Years |
| Educational Qualification | Graduate |
| Service Line | BPO Service Line |
| Functional Area | Finance & Accounts |
| Core Processes | R2R and O2C |
| Focus Area | Finance Transformation & Intelligent Automation |
About the Job
Infosys Hiring | BPO/BPM Senior Associate Consultant : The Senior Associate Consultant will play an important role in helping clients transform traditional Finance & Accounting processes through technology, automation, and AI-driven solutions.
The position combines finance process expertise, consulting, business analysis, solution design, stakeholder management, and digital transformation.
The professional will assess existing finance processes, identify inefficiencies and automation opportunities, document business requirements, design future-state workflows, select suitable technology solutions, and support transformation initiatives from opportunity identification through implementation.
The role also involves significant interaction with clients and finance stakeholders, making strong communication and presentation skills important.
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Key Responsibilities :
1. Conduct As-Is Process Assessments
The consultant will evaluate existing R2R and O2C processes to understand how finance operations currently work.
Assessments may include:
- Current workflow mapping
- Process controls
- Service Level Agreements (SLAs)
- Process pain points
- FTE effort
- Manual activities
- Process inefficiencies
- Opportunities for automation
The objective is to develop a clear understanding of the current operating model and identify areas where technology can improve efficiency and accuracy.
2. Prepare Business Requirement Documents
The role involves preparing detailed Business Requirement Documents (BRDs) that capture:
- Client requirements
- Existing process gaps
- Business challenges
- Functional requirements
- Proposed solution requirements
- Process improvement opportunities
Experience with BRDs and FRDs can therefore be valuable for candidates applying for this position.
3. Design AI and Automation Pipelines
A major component of the role is designing solutions using modern automation technologies.
The consultant will work with technologies such as:
- Generative AI (GenAI)
- Machine Learning (ML)
- Robotic Process Automation (RPA)
- Agentic AI
- Finance automation platforms
Potential automation use cases include:
- Account reconciliations
- Journal postings
- Cash application
- Collections
- Dispute management
- Financial reporting
- Other high-effort manual finance activities
The objective is to use intelligent automation to improve productivity, accuracy, turnaround time, and scalability.
4. Evaluate AI and Automation Technology
The consultant will identify the appropriate technology stack based on the client’s requirements.
Potential platforms mentioned for this role include:
- Xelix
- HighRadius
- BlackLine
- Similar finance automation and intelligent technology platforms
The right solution should be evaluated based on factors such as business requirements, process complexity, automation potential, integration requirements, expected benefits, and scalability.
5. Design the To-Be Process
After assessing the existing process, the consultant will design a future-state or To-Be process.
The objective is to create AI-first and automation-enabled workflows with clearly defined:
- Governance mechanisms
- Control points
- Process ownership
- KPIs
- Automation opportunities
- Operational workflows
Important performance indicators may include:
- Turnaround Time (TAT)
- Accuracy
- Productivity
- Cost efficiency
- Automation rate
6. Own End-to-End Solutioning
The Senior Associate Consultant will contribute to solutioning from the identification of an opportunity through the development of an implementation roadmap.
This can include:
Opportunity Identification → Process Assessment → Solution Design → Business Case → Implementation Roadmap → Deployment → Performance Tracking
The consultant will also develop cost-benefit analyses and ROI-based business cases to demonstrate the value of proposed transformation initiatives.
7. Client-Facing Consulting
This is a client-facing role requiring professionals to work directly with finance stakeholders.
Responsibilities include:
- Conducting client workshops
- Understanding business challenges
- Presenting process assessment findings
- Explaining proposed solutions
- Discussing transformation opportunities
- Building long-term stakeholder relationships
- Acting as a trusted advisor to clients
Strong communication and presentation skills are therefore important for success in this position.
8. Drive Finance Digital Transformation
The consultant will work with multiple teams to support digital transformation programs.
This may require collaboration with:
- Technology teams
- Finance teams
- Delivery teams
- Client stakeholders
- Transformation teams
The objective is to ensure that proposed solutions are successfully implemented, adopted, and aligned with business requirements.
9. Track Post-Implementation Performance
The responsibilities do not end with implementation.
The consultant will also monitor solution performance and identify opportunities for:
- Further optimization
- Scaling
- Expansion
- Additional automation
- Deployment across other lines of business
- Deployment across other geographies
This creates an ongoing transformation cycle rather than a one-time implementation.
Required Skills and Experience :
Infosys Hiring | BPM Senior Associate Consultant : Candidates should have relevant experience in Finance & Accounting operations or consulting, particularly in R2R and O2C processes.
Key requirements include:
Finance & Accounting Experience
Process Assessment
BRD and FRD Preparation
Stakeholder Management
Communication and Presentation
Preferred Skills :
The preferred functional skill listed for this opportunity is:
Finance & Accounts → Standard F&A
Professionals with a strong background in standard Finance & Accounting processes can be well suited to this position.
Who Should Apply?
Infosys Hiring | BPO/BPM Senior Associate Consultant : This opportunity is suitable for professionals who have experience in areas such as:
- Finance & Accounting operations
- R2R processes
- O2C processes
- Finance process consulting
- BPO/BPM operations
- F&A shared services
- Finance transformation
- Digital transformation
- Intelligent automation
- AI-enabled finance solutions
A consulting background in Big 4 firms, BPO/BPM organizations, or F&A shared-services transformation is mentioned as an advantage.
How to Apply for Infosys Hiring | BPO/BPM Senior Associate Consultant
Interested candidates for Infosys Hiring | BPO/BPM Senior Associate Consultant Recruitment can apply through the below link :
| BPO/BPM Senior Associate Consultant Apply Link | Click HERE |
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How to Prepare for the Role :
Candidates interested in this opportunity can strengthen their profile by developing expertise in:
- R2R and O2C processes – Understand the complete finance workflow and common operational challenges.
- Process mapping – Learn how to document and analyze As-Is and To-Be processes.
- BRD/FRD preparation – Practice translating business requirements into structured documentation.
- AI and automation – Understand practical applications of GenAI, RPA, ML, and Agentic AI in finance.
- Finance automation platforms – Familiarize yourself with solutions such as Xelix, HighRadius, and BlackLine.
- Business cases – Learn how to calculate cost benefits, productivity improvements, and ROI.
- Client communication – Develop strong presentation, workshop, and stakeholder-management skills.
