Sutherland Jobs | Campus Associates | Latest Jobs for 2026 Graduate : Sutherland is hiring New Campus Associates – FY’26 for full-time opportunities in customer experience and support. This role is a suitable opportunity for 2026 passout graduates from Arts, Science, Commerce, Engineering, Pharma, MBA, MCA and other eligible backgrounds.
The selected candidates will be responsible for assisting customers through calls, email, chat and social media, resolving queries efficiently and meeting customer satisfaction and productivity targets.
Job Details
| Job Details | Information |
|---|---|
| Company | Sutherland |
| Job Role | New Campus Associates – FY’26 |
| Job Type | Full-time |
| Experience | Freshers / 2026 Passouts |
| Qualification | Any Full-time UG/PG Graduate |
| Job Location | Chennai, India |
| Other Locations | Mumbai, Hyderabad, Cochin, Bhopal |
| Work Schedule | 5 or 6 days per week |
| Shift | Flexible shifts, including night shifts |
| Cab Facility | Available within 25 Km of the office |
Job Role – New Campus Associate
As a New Campus Associate / Consultant, you will be responsible for delivering a high-quality customer experience. You may interact with customers through calls, email, chat or social media, depending on the assigned program.
The role requires candidates to understand customer concerns, provide appropriate resolutions within the required timelines and consistently meet Customer Satisfaction and Productivity targets.
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Key Responsibilities
- Resolve customer requests and inquiries through email, chat or social media.
- Provide timely and effective responses to customer concerns.
- Achieve defined contact center statistics and SLAs.
- Follow non-disclosure agreements and company data security policies.
- Complete mandatory upskilling programs and e-courses.
- Attend coaching and training sessions regularly.
- Implement feedback received during coaching sessions.
- Maintain 100% schedule adherence.
- Maintain regular attendance and contribute toward reducing program shrinkage.
- Work toward achieving customer satisfaction and productivity goals.
Eligibility Criteria
Sutherland Jobs | Campus Associates : Candidates must meet the following eligibility requirements:
- 2026 passouts are eligible to apply.
- Any full-time UG or PG graduate can apply.
- Eligible educational backgrounds include:
- Arts
- Science
- Commerce
- Engineering
- Pharma
- MBA
- MCA
- Candidates should have excellent verbal and written English communication skills.
- Good analytical and typing skills are required.
- Candidates must be flexible to work in different shifts, including night shifts.
- Candidates should reside within a 25 Km radius of the Sutherland office.
Work Location
The hiring is associated with multiple locations, including:
- Chennai
- Mumbai
- Hyderabad
- Cochin
- Bhopal
For the Chennai position, candidates should be prepared to work from the Chennai office and meet the stated 25 Km location requirement.
Working Hours & Schedule
The job involves 8 hours of working time plus a 1-hour break. Employees may be required to work 5 or 6 days per week, depending on the assigned program.
Since the role supports customer operations, candidates should be comfortable working in rotational shifts, including night shifts.
Perks
Eligible employees can receive cab transportation facilities within 25 Km of the office location, as mentioned in the job description.
Who Can Apply?
Sutherland Jobs | Campus Associates : The Sutherland New Campus Associates – FY’26 role provides an entry-level career opportunity for 2026 graduates across multiple educational backgrounds. The position offers exposure to customer interaction, service-level agreements, productivity metrics and technology-enabled customer support.
Candidates with strong English communication, typing ability, analytical skills and flexibility toward shift-based work can consider this opportunity.
If you are a 2026 graduate looking for a full-time job in Chennai and meet the communication, analytical and shift requirements, this Sutherland opportunity can be considered as an option to start your professional career.
How to Apply for Sutherland Jobs | Campus Associates | 2026
Interested candidates for Sutherland Jobs | Campus Associates Recruitment can apply through the below link :
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