Hexaware Recruitment 2024 – Hexaware trainee role hiring process

Hexaware Recruitment 2024 – Hexaware trainee role hiring process: Hexaware Company started off campus drive 2024 for BSC and BCA passout candidates.Currently company is hiring for Trainee role.

Interested Candidates for Hexaware Company role can go through this Job post to know further details about Hexaware Recruitment 2024. The Selection Recruitment process, Exam Pattern, Test Pattern, Syllabus, Interview Experience Questions, Salary, Exam Date details & Hexaware Careers Page Link and application details are given below.

About Hexaware Company:

Hexaware Technologies, founded in 1990 by Atul Nishar, is a global IT services company headquartered in Navi Mumbai, India. With a strong presence across North America, Europe, and Asia-Pacific, Hexaware provides a wide array of services, including IT consulting, digital transformation, business process outsourcing (BPO), and enterprise solutions. Their offerings encompass application transformation, cloud services, digital assurance, enterprise solutions, infrastructure management, and customer experience enhancement.

Serving diverse industries such as banking, healthcare, manufacturing, travel, and professional services, Hexaware leverages cutting-edge technologies like AI, machine learning, RPA, IoT, blockchain, and cybersecurity to deliver innovative solutions. Committed to social responsibility, Hexaware focuses on education, environmental sustainability, and community development through various CSR initiatives.

Hexaware Recruitment 2024 Details:

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Eligibility Criteria of Hexaware Recruitment 2024 Trainee Role:

• Passing Out Batch:–2024
• Degree Required:– BSc & BCA
• Branch Required:– CS/IT/Electronics,EEE, Circuital
• Percentage Criteria:– 60% or 6 CGPA and above throughout 10th, 12th and Graduation
• Age Limit:– No
• Backlog Allowed:– No
• Bond: 2 years

Note 1: Candidates having more than 1 year of education gap and applied in the last 6 months with Hexaware are not eligible for this drive.

Note 2: Only from TamilNadu or Maharashtra College or Candidate Current Location can apply.

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Hexaware Company Trainee Role Job Descriptions:

1. Excellent verbal and written communication in English is a must
2. Should have basic knowledge of ITIL process and international Client
   handling over the phone and email
3. Meet established service level metrics for call response, technical
   support and customer service
4. Provide Help Desk Support for End users and Level 1/2 support for IT
   Infrastructure and Applications
5. Log Incidents/call tickets into the Ticketing tool, monitor incoming customer
   ticket queues for assignment, follow-up and resolution
6. Follow and complete IT Service desk opening and closing checklists
7. Research and update the knowledge base for solutions that can be used to
   provide first call or contact resolution
8. Perform installation/troubleshooting/configuring of MS outlook Client,
   MS Office, Applications software, Antivirus Software, Internet explorer
   and basic network troubleshooting
9. Use remote tools such as Remote Desktop support, Dame Ware/Bomgar,
   Team viewer etc.(It’s optional) to troubleshoot and resolve end-users
   laptops, desktops.
10. Provide follow-up service to End-users to ensure that the service provided by
    Help Desk has addressed their needs in a timely and efficient manner
11. Candidates should be open to working in 24*7 shifts environment.

How to Apply for Hexaware off campus drive 2024?

Interested Candidates for Hexaware company off campus hiring can apply by the below link of Hexaware superset platform.

Detailed YouTube Video on Hexaware Eligibility, Selection Process, Exam Pattern and apply process.

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